Recognized as a leader in the vacation ownership industry, Vacation Village Resorts by Vacatia has sent family and friends on memorable vacations since 1981. Our Company offers deeded real estate interests at more than 30 resort and affiliate properties and has generated a worldwide owner base that exceeds 400,000 families. From mountaintops to beachfront, our resorts are located in some of the most popular vacation destinations in the U.S.

At Vacation Village Resorts by Vacatia, we are committed to providing our employees with a workplace environment that is safe, inclusive, productive, challenging, rewarding, and fun. When you become a member of our family, you join a company that is as passionate about its employees as it is about its customers and owners.

We’re looking for a highly organized, guest-focused Travel Coordinator who will plan, coordinate, and manage travel arrangements for Vacatia guests and owners, ensuring seamless vacation experiences and exceptional service at every touchpoint.

Why You’ll Love Working at Vacatia

• Build the Future: Lead from the front by taking high-impact morning tours and setting the pace for modern vacation ownership sales.
• Impact That Matters: Directly contribute to the team's collective success by resolving customer concerns and securing affordable purchase options.
• Innovation at Scale: Leverage financial expertise and market data to navigate a performance-driven, high-energy resort environment.
• Culture of Growth: Engage in a supportive, people-focused atmosphere that prioritizes coaching, motivation, and continuous professional development.

What You Bring

• Previous outbound sales experience in travel coordination, guest services, or hospitality operations, preferably in timeshare or vacation ownership environments.
• Proven track record of delivering excellent customer service.
• Strength in organization, communication, and problem-solving, with attention to detail.
• Ability to multi-task, adapt to changing priorities, and provide a seamless experience for guests.
• Must be able to work evenings.

Your Impact

• Coordinate and manage guest travel arrangements, via phone to explain the vacation package availability.
• Collaborate with sales and resort teams to ensure a seamless guest experience from booking to check-out.
• Provide personalized support to guests, addressing questions, resolving issues, and enhancing the overall vacation experience.
• Maintain accurate records and reporting to track travel details, preferences, and guest feedback.
• Champion cross-functional teamwork, ensuring communication and collaboration across Vacatia departments for optimal guest satisfaction.

Benefits

• Uncapped earning potential
• Competitive Commission structure
• Weekly pay
• Paid training
• Paid Time Off
• Health, Dental, Vision Insurance
• 401(k) with company match
• Life insurance and Accidental Death and Dismemberment (AD&D) insurance
• Paid Time Off
• Wellness Program (subject to provider availability)
• Employee Assistance Program
• Tuition Reimbursement Assistance
• Employee Discounts (Tickets at Work, Perks at Work)

Join Us

Join us at the start of something big. If you’re ready to lead change and build what’s next in vacation ownership, we’d love to hear from you.